Administrator Portrait

David Volosov, B.S., J.D., President of Salisbury House Inc. and all its subsidiaries and affiliates

David Volosov is the President of Salisbury House, Inc. and its subsidiaries.  David has experience and expertise in a variety of human services operations.

David joined Salisbury House in 2010 as the Assistant General Counsel. Since 2010, David has taken on additional roles, culminating in his appointment to President in early 2016. David’s current responsibilities include leading the strategic planning process with each of the operating entities served by Salisbury House. David works closely with each of the CEOs and Vice Presidents of Salisbury House’s subsidiaries to grow, develop, and further their missions. David supervises the Human Resources, Employee Benefits, Facilities Management, Quality & Learning, and Marketing departments.

David has a Juris Doctor degree from George Washington University Law School and a Bachelor of Science degree in Accounting and Business Administration from the University of Maryland. David’s volunteer work includes being an active member of the board of directors of Sulam, a not-for-profit school that provides education and therapeutic services to Jewish children with learning differences, and being an active member of the board of directors of the Berman Hebrew Academy, the largest Modern-Orthodox Jewish day school in the Washington, DC area.

In his spare time, David spends time with his wife and three children, rooting for the Baltimore Ravens and Orioles, and cooking.


To view the press release about David Volosov’s recent promotion to President click here.

Administrator Portrait

Paul Volosov, Ph.D., Founder, Chairman & CFO of Salisbury House Inc. and all its subsidiaries and affiliates

Paul Volosov founded New Story to help children with serious and/or complex challenges live high-quality lives.  New Story’s primary goal is to help children and their families overcome obstacles and live a fulfilled and meaningful life, regardless of any and all challenges.  Paul strongly believes that New Story’s success stems from following the basics – consistently doing the right thing, always offering a helping hand and continuously putting others first.

Paul received his master’s degree in human development from the University of Maryland in 1972 and his Ph.D. in school psychology from Temple University in 1976.

After being certified as a school psychologist and as a licensed psychologist, Paul founded Growth Horizons, Inc. in 1979; Salisbury Behavioral Health, Inc. and Milestones Achievement Centers of America in 1997; and Criticare, Inc. in 2007.  Each of these companies supports people with serious and complex challenges and helps them take responsibility for themselves and others so that all can live satisfying and contributing lives.
Paul is an active member of the board of directors for The Associated Jewish Federation of Baltimore, The National Society for Hebrew Day schools and many other religious institutions.

Rewarding Experience
The most rewarding aspect of working at New Story for Paul is being able to see the impossible happen every day.

When he has free time, Paul enjoys spending time with his own family and playing with his many grandchildren.

 “I am convinced that everyone can achieve a high-quality life regardless of the challenges faced.  I believe that every day is a new day with the opportunity to improve and to create a new story.  I write a new story for myself every time I help someone else write a new story.” – Paul Volosov

To view the press release about Paul Volosov’s recent position change from President to Chairman of the Board and CFO click here.

Administrator Portrait

Kimberly A. Benner, MA, MS, CPRP, Chief Executive Officer of Salisbury Behavioral Health, New Story Ohio & Vice President of Development for Salisbury House Inc. and all its subsidiaries and affiliates

Kimberly A. Benner is the Chief Executive Officer for Salisbury Behavioral Health, New Story Ohio and is the Vice President of Development for Salisbury House, Inc. She has 22 years of experience in Clinical administration, executive leadership, and a background in working with children, adults, and families. She started with the company in 2005 as VP for the Northeast region of Salisbury Behavioral Health, Inc. She received her BA in Psychology and MA in Organizational Psychology, and MS in Counseling Psychology, CPRP (certified psychiatric rehabilitation practitioner). She attended Cedar Crest College, Fairleigh Dickinson University, and Chesnut Hill College. She was promoted to CEO of SBH in 2009, and New story and New story of Ohio in Fall of 2012.

In Kim’s free time, she is a member in a variety of advocacy and advisory organizations. She also enjoys reading, working out, and spending time with friends and family.

“I feel rewarded when I hear the success stories from the individuals we work with.  Whether it is an adult who is able to live independently after many years in a highly structured placement, a group home child developing the skills to be able to transition to independent living, or a student who is able to return to his or her home district.  The fact that our services have improved the lives of so many individuals over the years is what keeps me energized. I love being part of an agency that is continually striving to grow and improve.  We are not perfect, and as humans, we can make mistakes.  However we view these times as an opportunity to learn, improve, and develop into something better and stronger.  Only people who think they are perfect will never look at themselves and will stay stagnant.” – Kimberly Benner

Administrator Portrait

Dana Monroe, Vice President & Chief Executive Officer, New Story

Dana Monroe is the Vice President for New Story’s Western Region and Chief Executive Officer of New Story Schools. She started with New Story in 1998 as a Behavioral Specialist, and will be here 17 years in February. Dana has 20 plus years of experience in her field. She received her BA in Psychology from Edinboro University of Pennsylvania in 1995, her MA in Counseling and School Guidance from Edinboro University of Pennsylvania in 1997, and her D.E.d in Education and Curriculum Instruction from the Indiana University of Pennsylvania in 2009. She is also a Licensed Professional Counselor (LPC) and a Nationally Certified Counselor. (NCC)

In her free time, Dana is involved in The Rotary Club and many other local community organizations. “My passion is to create a culture and climate of personal and professional growth. This in turn reaches far beyond individual effectiveness and success through empowerment, development, and encouragement. Maximizing individual strengths, developing critical thinking skills paired with providing opportunities for growth, creates a ripple effect through individuals, which positively impacts those we serve.” – Dana Monroe

Administrator Portrait

Nichole Arnold, Vice President & Chief Operating Officer

Nichole Arnold, MSW, LSW is the Vice President/Chief Operating Officer of Salisbury Management and New Story. She has 12 years of experience in BHRS, Case Management, Family Based, and Private Academic Schools for Special Education. Nichole started in 2003 as a Mobile Therapist and Behavior Specialist Consultant. In 2004 she was promoted to BHRS Program Director. In 2005 she was Promoted to Regional Operations Director until 2008 when she was then promoted to Vice President/COO which is her position currently.  

Nichole received her Bachelor’s Degree in Human Development and Family Studies from Pennsylvania State University; Master’s Degree in Social Work fromTemple University; and she is a Licensed Social Worker in the state of PA.

In her free time, Nichole enjoys spending time with her family and scrapbooking. “I am very fortunate to have a strong team in the Central region composed of professionals who dedicate themselves to the company, the programs and most importantly, the children and families.  The most rewarding aspect of my position is leading this amazing team to experience as much success in their careers as they do with the children and families we serve.” – Nichole Arnold

Administrator Portrait

Terri Crahalla, Vice President & Chief Operating Officer

Terri Crahalla joined the New Story team in 1998 as a Behavioral Specialist and, as the VP/COO, currently oversees the daily operations within the Northeast region centered in Wyoming, PA.  She is responsible for overseeing the four New Story schools within the northeastern region. Terri has Master’s degrees in counseling from Kutztown University and organizational management from Misericordia University. She enjoys witnessing the success and growth of the programs and schools, watching students and clients make progress, and providing support as the employees grow professionally.

In her spare time, Terri enjoys spending time with her family, reading and traveling.

“It is so important to have quality people working with the students and clients at New Story. I am blessed to work with a wonderful group of people who genuinely care about the children they work with. I am also fortunate to work with a leadership team who is committed to supporting and developing employees.”- Terri Crahalla